Orders

  • When will my order be dispatched?

    If you have placed an order with us, you will receive an order confirmation email. Your next correspondence will not be until dispatch from the warehouse. All in-stock items will be dispatched within 3-5 working days unless otherwise stated on the product page. Where possible we are trying to s...

  • Do you ship outside of mainland UK?

    Unfortunately we have suspended all shipping outside of mainland UK, including the Republic of Ireland and Northern Ireland until further notice. We apologise for any inconvenience caused. We thank you all for your patience and understanding at this difficult time, we are doing everything possib...

  • Can I add to my order once it has been placed?

    Unfortunately due to the high volume of orders being placed, we are unable to add additional items to existing orders. These will have to be placed separately.

  • How do I cancel my order?

    If you wish to cancel your order, please contact customer.service@bulldoggear.com with your order confirmation number. We will issue a full refund, but due to current operations there may be a delay in receiving the funds back into your account - please bear with us. Please Note: All requests t...

  • Can you provide a quotation for my gym?

    Unfortunately we are currently unable to provide quotations at this time due to fluctuations in stock levels and high demand. This will be reviewed on a month-to-month basis. Should you wish to place an order, please do so though the website.

  • How can I place custom orders?

    We are currently unable to provide custom orders at this time. Should you be looking to create a custom space and are happy to wait, please send through as much information as possible including kit list, images of space and dimensions to customer.service@bulldoggear.com and we’ll get back to you...

  • I haven't received a confirmation email

    Emails are automatically sent out after you have placed your order and once your order has been dispatched. Occasionally these emails may drop into your spam inbox by mistake. If you are still having issues, please don't hesitate to contact us customer.service@bulldoggear.com