Payment

• How can I redeem my Forces, Emergency Services or NHS Discount?

  Saying Goodbye to Force and NHS Discounts In the past, we proudly offered a 5% Force and NHS discounts to show our appreciation for the incredible work done by our armed forces and healthcare heroes. However, as part of our ongoing efforts to simplify and streamline our discount process, we've ma...

• I am having issues with my payment details

  This is most likely due to a conflict in the payment details you've entered. Please ensure the details are entered exactly how they appear on your card along with the billing address matching that to which the card is registered. If you are still having issues, please reach out to customer.servic...

• My discount code isn't working on some products

  Discount codes do not apply to Bulldog Gear Bike Erg, Concept 2 products, Watt Bikes, packages and sale items.