We understand that you may have concerns about recent changes in shipping regulations, especially those affecting our international customers outside of the UK mainland. We want to address these concerns and provide clarity on how we are adapting to these new challenges.
Navigating Brexit's Impact
As you may be aware, the United Kingdom's exit from the European Union has brought about significant changes in shipping procedures. These changes include increased charges and additional documentation requirements for goods being sent abroad. Regrettably, these alterations have made it currently unfeasible for us to ship items outside of the UK Mainland.
A Commitment to Keeping You Informed
We understand the importance of international shipping for many of our valued customers, and we are committed to resuming this service as soon as it becomes feasible. While we cannot provide a specific date for when this will happen, we encourage you to stay updated by subscribing to our Newsletter. You can easily sign up for it at the bottom of our website. By doing so, you will receive timely updates regarding the reinstatement of international shipping.
Alternative Solutions for Your Needs
In the interim, we want to ensure that you have access to our quality products. We've explored alternative solutions to meet your needs:
- Self-Arranged Collection or Delivery: You have the option to arrange your collection or delivery. We can provide you with a collection code, allowing for free delivery when you place an order on our website.
- Choose Your Courier: If you prefer a specific courier service, we are more than happy to deliver the products to the courier of your choice. This way, you can have your orders sent to your international destination as smoothly as possible.
We're Here to Help
We sincerely apologise for any inconvenience these changes may cause and deeply appreciate your understanding during this transitional period. Our team is committed to providing you with the support you need.
If you have any questions, or concerns, or require assistance with any other matter, please do not hesitate to contact our customer service team. We are here to assist you and ensure your experience with Bulldog Gear remains as seamless as possible.